As an internet service provider (ISP), we understand that customers need a stable, fast, and reliable connection to support their various digital activities. Therefore, it is important for customers to understand the concept of broadband internet, especially how shared bandwidth works to provide efficient and affordable internet access.

Broadband internet is a high-speed internet access technology that allows large amounts of data to be transferred stably and continuously. Unlike dial-up connections that have speed limitations and require an exclusive telephone line, broadband provides an always-on connection, meaning customers do not need to reconnect their devices every time they want to access the internet.

With a broadband connection, customers can enjoy various digital services such as high-quality video streaming, video conferencing, online gaming, digital financial transactions, internet-based telecommunications (VoIP), and cloud-based services smoothly without any obstacles. As the need for internet in various sectors increases, broadband is now the main foundation for digital development in business, education, government, and entertainment.

In broadband services, shared bandwidth is a model where network capacity is used together by several customers in one area or network segment. This model allows ISPs to provide services at a more affordable price compared to exclusive connections. However, because bandwidth is shared, the speed a customer receives can vary depending on the number of concurrently active users.

This concept is related to the contention ratio, which is the ratio of the number of users sharing a given bandwidth capacity. For example, if the contention ratio is 1:10, it means that one bandwidth line is used by up to 10 customers. Under normal usage conditions, customers still get optimal speeds. However, during peak hours when more users are active simultaneously, internet speeds can experience temporary decreases due to competition for bandwidth.

In addition to the contention ratio, another factor that affects the performance of shared bandwidth is network congestion, which is the density of traffic on the network. The more devices or applications that use bandwidth simultaneously, the higher the likelihood of internet speeds decreasing and latency increasing. This can have an impact on services that require stable connections and low latency, such as video streaming, online gaming, and real-time communications.

Although shared bandwidth involves sharing network capacity, ISPs have various methods to optimize connection performance so that it remains stable and comfortable for customers to use. Some of the technologies and strategies we implement include Quality of Service (QoS) to prioritize more important data traffic, such as video calls, VoIP, or business applications, so that these services continue to run smoothly even when the network is busy. Traffic shaping is also used to regulate bandwidth usage based on the type of activity, so that important traffic is not disrupted by less priority activities. Load balancing helps distribute network traffic evenly to avoid bottlenecks that can slow down connections. ISPs also regularly monitor and optimize their networks to detect potential congestion and improve infrastructure to anticipate user growth and increasing bandwidth needs.

As an experienced ISP, we are committed to providing high-quality broadband services with reliable performance. If you have further questions or want to know our service packages, our team is ready to help you find the best solution according to your internet needs.